Email Support

Please login to Escrow Canada.com if you would like to request help regarding your transaction, or if you would like to provide feedback regarding your experience with us. You may also send us an email at support@escrow-canada.com.

Check your case

For customer assistance please send us an email at support@escrow-canada.com instead. We will have one of our Email Support Representatives reach you at the soonest possible time.

We are always ready to help you but because of regulatory rules, Escrow Canada.com customer support is limited in what they can and cannot assist you with.

They can assist you with:

  • Verifying transaction status
  • Sending amendment forms
  • Explaining general escrow

They can assist you with the following items, but may not perform them on your behalf:

  • Entering tracking information
  • Accepting merchandise
  • Rejecting merchandise
  • Submitting a payment
  • Agreeing to terms
  • Sending a lost password

We are here to help - whether it's a technical question, a problem or a suggestion. Connect with us by phone or the email form provided for your convenience.